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Monday, October 21, 2013

Opportunity: Declara, Education Start-up

Want to really make a difference?  Then come work for Declara, Silicon Valley's hottest new education start-up! We're committed to improving the way people learn worldwide!  For more information about Declara, visit our website (www.declara.com) or contact SIPA alum Elyse Klein at elyse.klein@declara.com.  You can also read the recent Bloomberg article on Declara here: http://www.businessweek.com/articles/2013-09-26/declara-co-founder-ramona-piersons-comeback-odyssey#p1.

Why Declara?
Declara aims to define a new framework for learning and development, where social collaboration, predictive analytics, and semantic search technologies are combined to empower people to work smarter and be more impactful. For better teams, better companies and better results, we need to connect people with relevant content, experts, conversations and resources at the right time.
Today, companies and organizations invest millions of dollars developing and maintaining resources and tools needed to train their employees and help them innovate. Millions more are applied in attempts to measure or evaluate the effectiveness and outcomes of these resources and tools. Instead of tackling one part or another of the greater, systemic problem, it’s time to pursue a singular solution, that utilizes social collaboration and data intelligence, that can deliver measurable progress, whether among individuals, within companies or across new and uncharted frontiers.
The full requirements are below, but if you speak Spanish and have an interest in working at a start-up, feel free to contact Elyse for more information!

Client Delivery Manager
Declara is seeking out a Client Delivery Manager; an ideal candidate to oversee the projects, processes and teams associated with the ongoing delivery of Declara client engagements. This position provides organization and leadership to extended project teams including matrixed resources and/or direct reports of business analysts, project managers, product managers, and other program delivery resources.
In addition, this individual works closely with business stakeholders to ensure prioritization, scope and scheduling of projects align with overall organization objectives. The Client Delivery Manager recommends and leads efforts to streamline organizational processes and works the senior management to establish and propagate best practices. This position serves as a single point of contact to the larger organization regarding all project efforts within the scope of the manager's project portfolio. We're interested in someone who wants to:
• Learn. Learning isn’t just our product – it’s what we do every day.
• Work with a small, focused team. You’ll push and be pushed.
• Tackle technical challenges. We want to connect educators to the techniques, content and experts who can teach them best, and provide a fast, smooth, environment where communication can happen in real time. It won’t be easy, but it will be interesting.
• Do something meaningful. We’re changing how the world (seriously global in scope) nurtures and develops its talent.

Requirements
• Provides supervision, guidance and task assignments to program business analysts, project managers, and other program delivery staff tasked with executing portfolio projects
• Mentors and develops staff throughout ongoing project life cycles
• Responsible for managing and reporting on overall program budget
• Provides visibility via standardized communication methods that effectively and accurately provide “at a glance” status/health updates for management
• Directs change management processes for the budget, scope and schedule of the project portfolio
• Apprises senior IT and executive management of program status, issues and concerns
• Develops and maintains program management practices with the input of senior IT leadership and insures that processes are applied / modified appropriately
• Assesses the collective demand for resources to identify resource conflicts and track allocation
• Continually monitors individual project and program level resources’ progress to insure meeting of specific deadlines
• Actively pursues issue resolution and communicates status and issues to stakeholders
• Leverages a broad knowledge of technical and business resources to effectively coordinate team members and external resources
• Works with teams to determine feasibility, cost, time required and compatibility with current systems
• Supports project initiatives, including identifying and analyzing budget considerations, time and resource estimates, defining project scope and objectives and getting business user sign-off
• Arbitrates and resolves conflict between and among project teams
• Excellent written and verbal communication skills (including the ability to translate technical approach into strategic positioning)
• Commitment to on-time performance
• Management of internal and external resources
• Coordination of inputs, reviews, and strategy implementation
• Problem identification and resolution
• Ability to prioritize and juggle multiple projects with competing objectives and deadlines in a fast-paced, high-pressure environment.
Experience
• Experience within a Program Management Office (PMO) including creating, deploying, and monitoring compliance with Standards and Procedures
• Results oriented; ability to commit to and follow initiatives through to completion
• Strong interpersonal, collaborative and team building skills; Able to partner with and lead people with different personalities and responsibilities, demonstrating conflict management and negotiation skills; Adaptive; Confident; Persuasive; Proactive.
• Mastery of project management processes, including planning tasks and allocating resources, risk management, issue management, time management, financial management, working in teams, quality management, monitoring, reporting and documentation
• Strong business acumen—ability to quickly develop and display knowledge of the strategic and operational issues and goals of the business unit
• Bachelors degree in a related field

Bonus Points
• You love data — you want to measure everything, and have a nose for what questions we should be asking to get the data we need.
• You’re an entrepreneur at heart – you can be resourceful and creative to find the best solution that gets the job done.
• Jira experience
• Spanish language proficiency
• Educational assessment, psychometrics and/or Education-tech experience
To apply please submit a resume and cover letter summarizing your interests, relevant experience and what makes you different to careers@piersonlabs.com.

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